Privacy and Cookie Policy

INTRODUCTION

This Privacy Policy describes the types of information Cellular Technology Limited (“CTL,” “we,” “our,” or “us”) may collect from you or that you may provide when you visit the website located at http://www.immunospot.com (“Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.  This Privacy Policy applies to information collected through our Website and does not apply to information collected by us offline or through any other means.  By accessing or using the Website you accept the practices and policies outlined in this Privacy Policy and you hereby consent that we will collect, use, and disclose your information as set forth in this Privacy Policy.  If any term in this Privacy Policy is unacceptable to you, please do not use the Website, or provide any personal information.  This Privacy Policy may change from time to time (see Revisions to Our Privacy Policy) and your use of the Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

 

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect several types of information from and about users of our Website, including information:

• by which  you  may  be  personally  identified,  such  as  name,  e-mail  address,  telephone number,  country,  or  any  other  information  collection  on  the Website that  is defined  as  personal  data  or  personally  identifiable  information  under  an  applicable  law (“personal information”);
• that is about you, but individually does not identify you, such as whether you are a current user, product/service interests, or information related to your inquiry or request;
• about your internet connection, the equipment you use to access our Website, including your web browser, operating system, device unique identifier and usage details;

 

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

 

Information You Give to Us.

The information we collect on or through our Website may include:

• Information that you provide on our Website. This includes information provided when you sign up for our services, customer service; and when you contact us.
• Your responses to questions that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Website and of the fulfillment of your inquiries or requests.
• Your search queries on the Website.

Information We Collect About You.

As with many other Website, as you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

• Details of your visits to our Website, including traffic data, location data, logs, language, date  and  time  of  access,  frequency,  and  other  communication  data  and  the resources that you access and use on the Website.
• Information about  your  computer  and  internet  connection,  including  your  IP  address, operating system, host domain, and browser type.
• Details of referring Website (URL).

We also may use these technologies to collect information about your online activities over time and across third-party Website or other online services (behavioral tracking).The information we collect automatically is statistical data and may include personal information, or we may maintain it or associate it with personal information you provide to us or that we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

Cookies Used on the Website.

This Website uses cookies to improve your experience while you navigate through the web site. The cookies are categorized as necessary and are stored on your browser as they are essential for the working of basic functionalities of the web site. We also use third-party (non-necessary) cookies that help us analyze and understand how you use this web site. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies via the Enable/Disable Cookies button, but opting out of some of these cookies may have an effect on your browsing experience.

You can at any time change or withdraw your consent from the Cookie Consent Manager on our Website. Further details on cookies please reference our ‘Cookie Privacy Policy’.

HOW WE USE YOUR INFORMATION

In connection with providing you with the Website and services, we may use, compile, analyze, and save your information in the following ways:

• To communicate  with  you  about  the Website and  services,  or  your  use  of  the Website and 
• To provide you with information that you have requested or to respond to your inquiries.
• To provide you with technical support and to improve our Website and services.
• To verify your identity and administer your account, including fulfilling your orders.
• In order  to  ensure  that  content  from  our Website is  presented  in  the  most effective manner for you on your computer, to allow you to participate in  interactive  features  of  our  services  (when  you  choose  to  do  so),  and  as  part  of  our efforts to keep our Website safe and secure.
• To communicate with you about our products and services.
• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
• In the  event  of  a  sale,  merger,  consolidation,  change  in  control,  transfer  of  substantial assets,  reorganization,  or  liquidation,  we  may  transfer,  sell,  or  assign  to  third  parties information concerning your relationship with us, including, without limitation, personal information that you provide and other information concerning your relationship with us.
• To notify you about changes to our Website or services.
• For any purpose where you have given your consent (where legally required).
• To comply with applicable federal and state law.

Information We Receive From Other Sources.

We will combine information we receive from other sources with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated, de-identified information about our users, and information that does not identify any individual, without restriction. We may disclose your personal information to third parties in connection with the provision of our services or as otherwise permitted or required by law. You agree that we have the right to disclose personal information that we collect or you provide as described in this Privacy Policy, including:

• Pursuant to your written instructions.
• To any member of our group, which means our subsidiaries and affiliates.
• To our third-party service providers that provide services such as the hosting our Website data  analysis,  IT  services  and  infrastructure,  customer  service,  e-mail  delivery, auditing, and other similar services.
• To comply with  any  court  order,  law,  legal  process,  including  responding  to  any government  or  regulatory  request,  and  to any  third  parties  we  believe  necessary  or appropriate to comply with applicable laws.
• To a  buyer  or  other  successor  in  the  event  of  a  merger,  divestiture,  restructuring, reorganization,  dissolution,  or  other  sale  or  transfer  of  some  or  all  of CTL’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by CTL about our Website users are among the assets transferred.
• To fulfill the purpose for which you provide it. For example, if you email us asking us to contact a third party (including a medical professional), we may transmit the contents of your email to the recipient.
• For any  other  purpose  disclosed  by  us  when  you provide  the  information  or  with  your consent.
• If we are under a duty to disclose or share your personal information to comply with any legal obligation including for billing and collection purposes; or to protect the rights, property, or safety of CTL, our customers, or others. This may include exchanging information with other companies  and  organizations  for  the  purposes  of  fraud  protection  and  credit  risk reduction.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.

Do Not Track. We do not currently respond to “do not track” signals as we do not track our customers across third party Website. We do not control third parties’ collection or use of your information to serve interest-based advertising.  However  these  third  parties  may  provide  you  with  ways  to  choose  not  to  have  your information collected or used in this way.

ACCESSING, CORRECTING & DELETING YOUR INFORMATION

You may contact us at the address below, by emailing DataProtectionOfficer@immunospot.com, or by clicking here* to request access to, correct, or delete any personal information that you have provided to us.  We cannot delete your personal information except by also deleting your user account, if any We may not accommodate a request to change information if we believe the change would violate any law or legal requirement.  Unless  otherwise  required  by  law, CTL will  also  erase  personal information  when  the  personal  information  is  no  longer  necessary  in  relation  to  the  purposes  for which the personal information was collected or otherwise processed; when you withdraw your consent (where lawfulness of processing was based on your consent) and there is no other legal ground for the processing; when you object to the processing and there are no overriding legitimate grounds for the processing; when your personal information has been unlawfully processed; and when it is necessary to comply with legal obligations.

DATA SECURITY

We have implemented commercially reasonable security measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.  The information you share in public areas may be viewed by any user of the Website.  Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk.

THIRD PARTIES

This  Privacy  Policy  does  not  address,  and  we  are  not  responsible  for,  the  privacy,  information,  or other practices, including data privacy and security process and standards of any third parties, the manufacturer of your mobile device and other IT hardware and software, and any other third party mobile application or website to which our Website or services may contain a link. These third parties may at times gather information from or about you. We have no control over the privacy practices of these third parties.

PROTECTING HEALTH INFORMATION

Our Research Subject Privacy Notice may be found here: Link.

USE BY MINORS

We do not knowingly collect information for individuals under the age of 18 for whom we have not obtained adequate consent as set forth below. If you are under 18 years of age, we must obtain valid and  verifiable  consent  by  your  parent  or  legal  guardian  to  this  Privacy  Policy  before  you  can  use Website  and  services. Such  consent  will  be  obtained  via  reasonable methods,  as  determined  by  us  in  our  sole  discretion.  If we determine that the consent obtained is inadequate, we will notify you and you may not use or access the Website or services at any time or in any manner. However, if you are a parent, legal guardian or personal representative of a minor child under 18 years of age, you may use our services on behalf of such minor child.  Any information  you  provide  us  on  behalf  of  your  minor  child  will  be treated in accordance with this Privacy Policy. If we learn that we have received any information for an individual under the age of 18 for whom we have not obtained adequate consent pursuant to the above, we will only use that information to respond directly to that child (or a parent, legal guardian or  personal  representative)  to  inform  him  or  her  that  he  or  she  cannot  use  our  services,  and subsequently we will delete that information from our own servers. If you believe we might have any information from or about a child under 18, please contact our Privacy Officer. 

GENERAL DATA PROTECTION REGULATION

This  Website  is  hosted  on  servers  located  in  the  United  States.  We will endeavor to meet those data protection laws and regulations (including the General Data Protection Regulation, or “GDPR”) to which we may be subject as and when applicable to the services provided by us.

The GDPR was passed by the European Parliament and establishes a standard for data privacy for all member states of the European Economic Area (“EEA”) (“EU”).  Its purpose is to give EEA residents (described as “data subjects” by the GDPR) certain rights over their Personal Information, including, the:

• Right of  access:  Individuals  can  ask  for  a  copy  of  the  Personal  Information  retained  about them and an explanation of how it is being used.
• Right to  rectification:  Individuals  have  the  right  to  correct,  revise  or remove  any  of  the Personal Information retained about them at any time.
• Right to  be  forgotten:  Individuals  can  ask  to  delete  their  Personal      At your request, we will remove your contact information from the system, and we will not contact you again.
• Right to  restrict  processing:  If  an  individual  believes,  for  example,  that  their  Personal Information  is  inaccurate  or  collected  unlawfully,  the  individual  may  request  limited  use  of their Personal Information.
• Right of  portability:  Individuals  have the  right  to  receive  their  Personal  Information  in  a structured, commonly used and machine-readable format.
• Right to object: Where an individual decides that they no longer wish to allow their Personal Information to  be  included  in  analytics  or  to  receive direct  marketing  emails  or  other personalized (targeted) marketing content at any time, the individual may opt out of use of their data for these purposes.

If you want to submit a privacy request, please click here.

REVISIONS TO OUR PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy posted on this page. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically monitoring and reviewing any updates to the Privacy Policy. Your continued use of our Website after such amendments will be deemed your acknowledgment of these changes to this Privacy Policy.

CONTACTING US

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at DataProtectionOfficer@immunospot.com or write to us at:

Data Protection Officer

Cellular Technology Limited

20521 Chagrin Boulevard

Shaker Heights, OH 44122

*To request a change in your data that we have on you, please chick this button: